Topic: many many errors!

Hi,

after investigating the call link problem, I’m not sure we have bug in system actually -

your number is “055-277-9188” but that should be entered in the call link form as “+81552779188”, as the call links need to be in international format.

It doesn’t mean the local caller would be calling outside the country, it’ll just allow callers from outside Japan to reach you.

Topic: many many errors!

Hi,

header image – is scaled in ratio to fit the device width, but we don’t scale it up (ie for when you visit the page from PC browser).

the contact form – is being fixed at the moment (it’s some browsers having issue with the form, so it’s not broken on all devices).

we’ll investigate the call link issue and i’ll let you know when it’s fixed.

pictures not showing – i checked your site, and didn’t spot any problem with images there, can you point me at some specific example?

You may refer to gallery scaling the thumbnails down, but that’s a feature to show multiple images in single page – there’s always full size version available after you click the thumbnail.

Ads not showing – i checked your settings, and you have just Japanese language option turned on – it’s quite likely that there aren’t any japanese ads in the ad system provider inventory right now (if you enable english language, ads should start showing).

Topic: many many errors!

Hello,

I’m sorry to hear about your troubles,

Call link problem – is most likely problem with the network operator – can you please let me know what Operator and mobile phone are you using?

Pictures problem – can you please let me know name of your site so we can investigate it?

Contact Form – you’re right it’s broken, we’ll aim to fix this ASAP.

On the “been months now..” note – we really try to solve problems as soon as they are reported – you can check the threads in this forum – it can sometimes take time, but we certainly don’t ignore them.

I’ll keep you updated on progress,

Petr.