Topic: Support and Troubleshooting / url changes

Rob
Thank you for details sent through our support email. I hope the issue is resolved now.
Jan

Topic: Support and Troubleshooting / Admob Stats

The advertising statistics are pulled from AdMob with 2 days delay.

Jan

Topic: Support and Troubleshooting / error sending message

I have tried sending message from your site with k800i and it worked. Did you get the message?
Jan

Topic: Support and Troubleshooting / First attempt

Are you sure you had not deleted your site?
Also the correct URL should be groeswenphil.ubik.net. If you go to *.com you get redirected to ubik.com editor
Jan

Topic: Support and Troubleshooting / call link

The resolution has been found. All the numbers entered into the Call Link must have the country code after the + sign. That is for US for example the format “+1XXXXXXXX” has to be used, for UK “+44XXXXXXX” etc. This solves the issues and works for 99% of devices and operators.
Jan

Topic: Support and Troubleshooting / HOW: WAP edition of Existing site ?

At present Ubik does not support importing the existing site. But this functionality is very likely to be added in the future,

Topic: Support and Troubleshooting / call link

This is phone dependant. There is number of phones that do not support this. Also some of them – as you pointed out – can recognize the number enetered directly in text. Also I do not think Ubik adds any ‘01’ to the number.

What phone model(s) you tried?

The + sign is necessary so the number is recognized properly all over the World.

Jan

Topic: Support and Troubleshooting / Edit

It looks like web browser issue. I think you have to contact mobilizersupport@ubik.com and give them your OS and browser details.
Jan

Topic: Support and Troubleshooting / Edit

Hi
Could you be more specific? What exactly are you trying to edit and what type of errrors do you get?

Jan