Hi,

I am trying to create a cname record in my dns to point to runtime.ubik.net, so that I can use my own domain name.

I have followed the instructions on this site and I have spoken to my registrar support team and they have said that the information I have given them is incomplete:

>

There value in cname is missing. Typical CNAME record looks like this with 2 values.

CNAME Records: Example

mail – pop.easyspace.everyone.net.

You have given me the 2nd value (runtime.ubik.net.) but the not the first.

>

What is the first value that I need to provide them to complete the configuration?

Many thanks

hello, the first value is what you want your site URL to be, ie – yoursite.yourdomain.com

so the full record is:

yoursite.yourdomain.com IN CNAME runtime.ubik.net

Hi, I pointed an existing sub-domain (from my domain) to runtime.ubik.net but I get the following apache error while accesing via my domain: " Error 404 Site runtimenot found" (description The requested resource (Site runtimenot found) is not available.)

The curious thing is that if I try to access from the ubik url it works perfect.

Could you please help me??

Thanks for your support!

Could you please post domain name and site name, so we could check where the problem is.

Hi,

1. I wish to double check if I should point example.domain.com to runtime.ubik.net or to domain.ubik.net (domain is the name for the site created in step 1).

2. While trying to create a CNAME record I was asked to create a corresponding A record which needs to be pointed to an IP address. Could you please advise how to proceed with this.

Kind regards

Arjun

Hello,

1. yes, you point the CNAME at runtime.ubik.net (per help here – http://ubik.com/tutorial/en/mobilizer/mobilizer_alternative_dns.html)

2. you should not need the IP association, but if it’s required by your provider, point it at runtime.ubik.net IP, which is 4.71.173.69

Hi!
I asked my provider to create a CNAME record as per example at http://ubik.com/tutorial/en/mobilizer/mobilizer_alternative_dns.html

They said that it was impossible to set CNAME record for the domain root, so they set it for the WWW record.
Does this mean that having own domain example.com I need to define a subdomain like subdomain.example.com and set CNAME record to point to it?
So this feature is not provided in order to use www.example.com both on PC and mobile device and display different sites accordingly?

Hi,

it’s not possible to point single (sub)domain at two directions, so you’ll need something like

www.domain.com – pointing at your PC site and mobile.domain.com pointing at runtime.ubik.net via CNAME record